Sims 2 Support & Chat > General Sims 2 Help and Support

My game won't start up at all

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simsfreq:
When I click on the start bar (quick launch) icon, it gets the little box around it for a few seconds and then vanishes. Tried again, watching on Task Manager, and the process never even appears. I have also tried starting up via the start menu/All programs link, the desktop icon and the icon in the TSBin folder itself, and reinserting the disc (although I play with a no-cd usually) and the same thing is happening.

I tried restarting my computer and I have tried running as administrator. This doesn't make any sense - I was running the game fine a couple of days ago, and I have made zero changes since then, no new downloads, no new EPs/SPs. I've even tried deleting some stuff off my hard drive, since I was running low on disk space, but even then, it usually comes up with an error message rather than just refusing to start up.

I work in a second hand DVD/game shop, so the only thought I had was that I could perhaps get a stuff pack or something and see if installing that "resets" it somehow, but that's more of a random stab in the dark, because I'm puzzled here. And worried!  :nervous:

ETA: Running through the launcher has the same effect - the Launcher starts up but when I click "play" it just does nothing.

BoilingOil:
Did you delete the groups.cache and accessory.cache files? If not, then try that - it might solve your problem.

Deleting the neighborhoodmanager.package has also been known to help, but I wouldn't try that, unless everything else came up negative.

simsfreq:
BO, you are a genius! That worked straight away - thank you so much! I never would have thought of that - I assumed those two only caused in-game problems.

BoilingOil:
Hehe, I've been there, dear. Occasionally, when something is wrong in those files, Windows may issue and Access Violation error, but sometimes, like in your case, it doesn't even do that!

The first time that happened to me, I was really terrified that maybe my game had completely given up on me and I would need to reinstall.

Anyway, I'm glad it all was that simple this time :)

miros1:
Yep, those files can cause crashes during game load too!  My tutorial lists several steps you can take to fix a crashing game and prevent future crashes. 

When I first read your post, I was thinking maybe your executable became corrupt somehow.  Do you run ScanDisk and Defrag often?

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